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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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McKenzie Sandroni

April 21, 2026

5  out of  5
rating by McKenzie Sandroni
"Ryan Simpson helped me with my first homeowners insurance policy! He made things so easy and I never felt confused. I was shocked at how quickly he got our policy ready and to our mortgage lender. He was always willing to text or answer the phone for any questions we have. I trust him and will continue to use State Farm and his office for a long time!"
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Shelia Bullock

April 17, 2026

5  out of  5
rating by Shelia Bullock
"I have Andrew Tillman as my State Farm representative, and he has been awesome and patient with me. I have enjoyed being able to reach out and get information that is easily understood and explained, and he has a very pleasant demeanor, which is comforting as well. This young man reached out to me for an inquiry about insurance, and he has been nothing but kind and helpful every since. I am glad to have him as my representative. I appreciate you, Andrew!"
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Jason Robbins

April 16, 2026

5  out of  5
rating by Jason Robbins
"Quick, efficient and ready to help. Saved me over $150 a year. Thanks again"
We responded:
"Thank you for your kind review of State Farm Agent Reid Pace’s Team. We appreciate it!"
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Wyatt Maples

April 10, 2026

5  out of  5
rating by Wyatt Maples
"Reid and his team make my insurance experience seamless and stress free. Would 100% recommend."
We responded:
"Wyatt, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Reid Pace’s Team—we are always here to help!"
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Caden Burks

April 10, 2026

5  out of  5
rating by Caden Burks
"Great service, very glad I was able to switch to the best people in the company!"
We responded:
"Wow, thank you so much for the 5-star review, Caden! We greatly appreciate your support! "
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Samantha Haywood

March 12, 2026

5  out of  5
rating by Samantha Haywood
"Great customer service!! They actually care about their customers!!"
We responded:
"We really appreciate your 5-star review, Samantha, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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Keenan

March 11, 2026

5  out of  5
rating by Keenan
"Excellent service. Helped me find great coverage at a fair price. Highly recommend"
We responded:
"Thank you for the amazing review, Keenan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Please call us if we can ever be of assistance."
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Patty Cochran

March 6, 2026

5  out of  5
rating by Patty Cochran
"I just bought coverage for my truck and my home from Reid Pace, State Farm Insurance. I had a very smooth experience from start to finish with John Nutt. John was very helpful explaining things and taking care of details. The price John quoted was much lower than what I had been paying. Thanks to John I know I have excellent coverage should anything happen!"
We responded:
"Thanks so much for the amazing review, Patty! We really appreciate your support. If you ever have any questions or need any assistance in the future, we are just a message away! "
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Jeff

March 4, 2026

5  out of  5
rating by Jeff
"Great people to deal with, wanting and willing to gain your business."
We responded:
"We really appreciate your 5-star review, Jeff, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Lauren

February 27, 2026

5  out of  5
rating by Lauren
"I would highly recommend Reid’s team for any questions or concerns that you might have! They are very helpful!!"
We responded:
"Lauren, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Reid Pace’s Team!"
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Ashley Edwards

February 25, 2026

5  out of  5
rating by Ashley Edwards
"Reid and his team are super helpful with any questions you might have- I would recommend them!"
We responded:
"Ashley, thank you for your wonderful review of our team at Reid Pace State Farm!"
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Evelyn Williamson

February 23, 2026

5  out of  5
rating by Evelyn Williamson
"The whole team is very welcoming and helpful! They ensure that all of their customers are satisfied. Allie is such a helpful employee, and is always warm and friendly!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Reid Pace’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Faith Bizeau

February 18, 2026

5  out of  5
rating by Faith Bizeau
"They’re so good about reaching out to new customers and helping them stay up to date and take care of everything! They have always been so kind and helpful on phone calls!"
We responded:
"Thank you for your kind review of our State Farm agency. We are happy to work with you and we appreciate you! "
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Patty Russell

February 18, 2026

5  out of  5
rating by Patty Russell
"Andrew is my agent. He was very polite and helpful. He made sure to answer all of my questions. I really enjoyed speaking with him."
We responded:
"Patty, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, Andrew at State Farm Agent Reid Pace’s Team is just a call or email away! "
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K.C. Murphy

January 29, 2026

5  out of  5
rating by K.C. Murphy
"Ryan is an exceptional insurance agent who goes above and beyond to meet his clients needs. I would recommend this insurance agency to anybody looking for Superior Service and Superior coverage."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Ryan and our State Farm office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Jay Simpson

January 21, 2026

5  out of  5
rating by Jay Simpson
"Good customer service! Very pleased."
We responded:
"Thank you for your wonderful feedback, Jay. We are pleased to hear that you had a positive experience with our team. Please let us know if we can ever be of service to you and your family!"
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bcparker910

January 15, 2026

5  out of  5
rating by bcparker910
"John was great to work with - had answers to all of the questions that I had going into our meeting & came up with solutions that ultimately increased my overall coverage while keeping my costs optimally low. To anyone looking for great insurance with no complication, I would strongly recommend reaching out to this office!"
We responded:
"Thank you so much for the 5-stars! We greatly appreciate your feedback on your experience with our office. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Armando

December 30, 2025

5  out of  5
rating by Armando
"Best costumer service I’ve had in a while. Response time is absolutely amazing. I just switched over to them and for us the experience so fare is a 5 star. Thanks Reid for the service you provide your costumers, we appreciate you."
We responded:
"We greatly appreciate your kind words, Armando! We’re glad to know that you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help! "
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Olivia Fowler

December 19, 2025

5  out of  5
rating by Olivia Fowler
"I’ve had a great experience working with Reid Pace and his team. Everyone is super friendly, easy to talk to, and actually takes the time to explain things without making it confusing. They helped me find the right coverage at a good price and made the whole process really simple. It’s nice to work with people who genuinely care and are always quick to help when you need them. Highly recommend!"
We responded:
"We appreciate your review, Olivia! We are delighted to know you had a great experience with our State Farm office. We are here to help for all your future needs and concerns!"
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Jackson Montgomery

December 19, 2025

5  out of  5
rating by Jackson Montgomery
"This State Farm office is the best in the Shelby County area. Appreciate Ryan in the office for his service, and making my experience getting insurance easy. Give them a call!"
We responded:
"We’re thankful for your feedback, Jackson! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ray Clark

December 1, 2025

5  out of  5
rating by Ray Clark
"Wow. Great guy good team player. Cut to chase saved me 5800.00 a year.!!!°"
We responded:
"Thank you for taking the time to share your thoughts, Ray! We’re glad to know you’re satisfied with the service at our State Farm office. We are happy to serve if you ever need anything further! "
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Teresa Hawkins

November 25, 2025

5  out of  5
rating by Teresa Hawkins
"Very helpful , JohnBennett helped me save a thousand dollars per year on what I had been paying and I got more coverage!"
We responded:
"We appreciate your review, Teresa! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jordan DiSario

November 18, 2025

5  out of  5
rating by Jordan DiSario
"Super kind and helpful in the process of transferring insurances! He did a great job with being personal and understanding & a huge reason I am with State Farm now!"
We responded:
"Thank you for sharing your feedback, Jordan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tamela Johnson

November 17, 2025

5  out of  5
rating by Tamela Johnson
"When I first reached out about getting insurance for my vechile John was very helpful walked me through everything step by step the process was fast he even was able to communicate with me through text messages when I couldn’t talk on the phone.He also stayed in contact with me to make sure I had my drive safe and save setup great location to do business with"
We responded:
"Thank you for taking the time to share your experience with our office, Tamela! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Avery Edwards

November 14, 2025

5  out of  5
rating by Avery Edwards
"I have loved working with Reid’s team, and I highly recommend him to anyone!"
We responded:
"Thank you for reviewing our State Farm office, Avery! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."