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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff

March 4, 2026

5  out of  5
rating by Jeff
"Great people to deal with, wanting and willing to gain your business."
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Lauren

February 27, 2026

5  out of  5
rating by Lauren
"I would highly recommend Reid’s team for any questions or concerns that you might have! They are very helpful!!"
We responded:
"Lauren, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Reid Pace’s Team!"
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Ashley Edwards

February 25, 2026

5  out of  5
rating by Ashley Edwards
"Reid and his team are super helpful with any questions you might have- I would recommend them!"
We responded:
"Ashley, thank you for your wonderful review of our team at Reid Pace State Farm!"
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Evelyn Williamson

February 23, 2026

5  out of  5
rating by Evelyn Williamson
"The whole team is very welcoming and helpful! They ensure that all of their customers are satisfied. Allie is such a helpful employee, and is always warm and friendly!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Reid Pace’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Faith Bizeau

February 18, 2026

5  out of  5
rating by Faith Bizeau
"They’re so good about reaching out to new customers and helping them stay up to date and take care of everything! They have always been so kind and helpful on phone calls!"
We responded:
"Thank you for your kind review of our State Farm agency. We are happy to work with you and we appreciate you! "
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Patty Russell

February 18, 2026

5  out of  5
rating by Patty Russell
"Andrew is my agent. He was very polite and helpful. He made sure to answer all of my questions. I really enjoyed speaking with him."
We responded:
"Patty, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, Andrew at State Farm Agent Reid Pace’s Team is just a call or email away! "
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K.C. Murphy

January 29, 2026

5  out of  5
rating by K.C. Murphy
"Ryan is an exceptional insurance agent who goes above and beyond to meet his clients needs. I would recommend this insurance agency to anybody looking for Superior Service and Superior coverage."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Ryan and our State Farm office. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Jay Simpson

January 21, 2026

5  out of  5
rating by Jay Simpson
"Good customer service! Very pleased."
We responded:
"Thank you for your wonderful feedback, Jay. We are pleased to hear that you had a positive experience with our team. Please let us know if we can ever be of service to you and your family!"
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bcparker910

January 15, 2026

5  out of  5
rating by bcparker910
"John was great to work with - had answers to all of the questions that I had going into our meeting & came up with solutions that ultimately increased my overall coverage while keeping my costs optimally low. To anyone looking for great insurance with no complication, I would strongly recommend reaching out to this office!"
We responded:
"Thank you so much for the 5-stars! We greatly appreciate your feedback on your experience with our office. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Armando

December 30, 2025

5  out of  5
rating by Armando
"Best costumer service I’ve had in a while. Response time is absolutely amazing. I just switched over to them and for us the experience so fare is a 5 star. Thanks Reid for the service you provide your costumers, we appreciate you."
We responded:
"We greatly appreciate your kind words, Armando! We’re glad to know that you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re always here to help! "
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Olivia Fowler

December 19, 2025

5  out of  5
rating by Olivia Fowler
"I’ve had a great experience working with Reid Pace and his team. Everyone is super friendly, easy to talk to, and actually takes the time to explain things without making it confusing. They helped me find the right coverage at a good price and made the whole process really simple. It’s nice to work with people who genuinely care and are always quick to help when you need them. Highly recommend!"
We responded:
"We appreciate your review, Olivia! We are delighted to know you had a great experience with our State Farm office. We are here to help for all your future needs and concerns!"
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Jackson Montgomery

December 19, 2025

5  out of  5
rating by Jackson Montgomery
"This State Farm office is the best in the Shelby County area. Appreciate Ryan in the office for his service, and making my experience getting insurance easy. Give them a call!"
We responded:
"We’re thankful for your feedback, Jackson! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ray Clark

December 1, 2025

5  out of  5
rating by Ray Clark
"Wow. Great guy good team player. Cut to chase saved me 5800.00 a year.!!!°"
We responded:
"Thank you for taking the time to share your thoughts, Ray! We’re glad to know you’re satisfied with the service at our State Farm office. We are happy to serve if you ever need anything further! "
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Teresa Hawkins

November 25, 2025

5  out of  5
rating by Teresa Hawkins
"Very helpful , JohnBennett helped me save a thousand dollars per year on what I had been paying and I got more coverage!"
We responded:
"We appreciate your review, Teresa! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jordan DiSario

November 18, 2025

5  out of  5
rating by Jordan DiSario
"Super kind and helpful in the process of transferring insurances! He did a great job with being personal and understanding & a huge reason I am with State Farm now!"
We responded:
"Thank you for sharing your feedback, Jordan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tamela Johnson

November 17, 2025

5  out of  5
rating by Tamela Johnson
"When I first reached out about getting insurance for my vechile John was very helpful walked me through everything step by step the process was fast he even was able to communicate with me through text messages when I couldn’t talk on the phone.He also stayed in contact with me to make sure I had my drive safe and save setup great location to do business with"
We responded:
"Thank you for taking the time to share your experience with our office, Tamela! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Avery Edwards

November 14, 2025

5  out of  5
rating by Avery Edwards
"I have loved working with Reid’s team, and I highly recommend him to anyone!"
We responded:
"Thank you for reviewing our State Farm office, Avery! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elena Kallenbach

October 31, 2025

5  out of  5
rating by Elena Kallenbach
"Reid is as genuine as it gets. He puts in the hard work- I'd recommend him with no reservations!"
We responded:
"Thank you for your 5-star review, Elena! We are grateful for your kind words. We look forward to continuing serving you!"
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Allie Edwards

October 30, 2025

5  out of  5
rating by Allie Edwards
"I highly recommend Reid Pace State Farm! They are a great team that cares about their customers!"
We responded:
"Thank you for reviewing our State Farm office, Allie! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rita Diles

October 8, 2025

5  out of  5
rating by Rita Diles
""Insurance Shock — and a Small Miracle” I was definitely in a pickle. My insurance for my 2024 Kia Sorento was with Company AS, and my premium seemed high at $208 a month. Clean license, no tickets, no accidents in over five years — but I told myself, “It’s a brand-new vehicle, that’s why.” When renewal time came around in June 2025, I figured my premium would drop. The car was now a year old, still no violations, plus I’m a senior and a first responder. Surely, I’d catch a break, right? Wrong. I was quoted $214 a month. I just sat there in disbelief — this made no sense! I went to my “safe place” in my brain to cope with the shock and confusion. Naturally, I did what anyone would do: I Googled for better rates. Turns out AS operates under a whole bevy of other company names. I thought, “Great, I’m in insurance purgatory.” Then, one afternoon, I got a radom call from Mr. Ryan Simpson with State Farm in Cordova, TN. His quote? $85 less per month, with more coverage, lower deductibles, and roadside assistance. I was in physical shock. Where did this angel come from? I’d never heard of such a thing! It took me about 30 seconds to cancel my policy with AS and sign up with Reid Pace State Farm. Best decision I’ve made all year! And I feel like I'm in Heaven to boot! Thank you Ryan Simpson. You saved my soul! Best Ever, Rita Ann Diles"
We responded:
"Thank you so much for sharing, Rita! It’s our pleasure to assist you with your insurance needs. We are grateful to hear that Ryan took great care of you! If there is anything else we can do to help, please let us know!"
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Leah Epling

October 7, 2025

5  out of  5
rating by Leah Epling
"Reid has been amazing."
We responded:
"Thank you for your 5-star review, Leah! My State Farm team and I are happy to be your good neighbor!"
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Ryan Simpson

October 1, 2025

5  out of  5
rating by Ryan Simpson
"I highly recommend using Reid’s team. I’ve got my auto, renters, disability and life insurance with this office all at a good rate. Great customer service!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Andrew Atkins

September 23, 2025

5  out of  5
rating by Andrew Atkins
"Reid has been awesome! We switched to his office after moving from another state. He helped us save a few dollars, couldn’t ask for better!!"
We responded:
"Thank you very much for your feedback, Andrew! It’s our pleasure to assist you with your insurance needs. If there is anything else we can further do to help, please let us know! "
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Adrienne Yarbor

September 12, 2025

5  out of  5
rating by Adrienne Yarbor
"Reid was very helpful and informative"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Travis Turley

August 30, 2025

5  out of  5
rating by Travis Turley
"Very friendly office! Shared the best life insurance options for us."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"